Shipping / Returns Info - USA 🇺🇸
📦 Shipping Information
Within the USA
- $9.99 flat-rate standard shipping on all orders
- Free shipping on orders $75+
- Orders are processed within 1–2 business days and usually arrive in 3–5 business days with DHL
International Shipping
At the moment, we only ship within the USA. But don’t worry—we’re working on expanding worldwide soon!
Tracking Your Order
Once your order is on its way, you’ll receive a tracking email so you can follow your package right to your doorstep.
🔄 Returns & Refunds
We hope you love your SnugglyWord blanket, but if not, we make returns simple.
- Return window: Contact us within 14 days of delivery
- How to request a return: Email 📧 contact@snugglyword.com with your order number and reason for return
- Refunds: Processed back to your original payment method within 3 weeks
- Return shipping: Customers cover return costs unless the item is defective or incorrect
- Condition: Items must be unused, unwashed, and in their original packaging
- Exchanges: We don’t offer exchanges at this time
If your order arrives damaged or incorrect, let us know within 14 days—we’ll cover the shipping and make it right with a replacement or refund.
🔐 Secure Checkout
Your security matters to us. Every order is protected by SSL encryption, and we accept all major credit cards and PayPal for safe, worry-free checkout.
✨ Thank you for supporting SnugglyWord. Every order helps us share comfort, faith, and joy with families like yours.